How can I make my purchase online?
To make a purchase from the online shop at www.best-breathe.com, simply follow these easy steps:
- Once you’re on the website, you can add items to your basket, so that you’ll always have them to hand and know where to find them.
- The selected items will be accessible at any time via the user’s shopping basket, where you can change the quantities or even remove them from the list. To proceed with the order, simply click on ‘Buy’.
- A form containing the delivery details for your order will then appear. Please fill in the details and continue with your purchase.
- Finally, you will need to enter your payment details via our secure payment gateway. Enter your card details, check that they are correct and confirm your purchase. If the details you have entered are correct, the purchase will be completed successfully and you will receive confirmation of your order, also by email. Please always keep your order details in case you need them to deal with any exchanges, issues or returns.
Warranty
The distributor shall be liable to the consumer for any lack of conformity existing at the time of delivery of the goods, in accordance with the terms of Royal Decree 1/2007 of 16 November, which approves the General Law on the Protection of Consumers and Users and other supplementary legislation.
www.best-breathe.com shall not be held liable, under any circumstances, for any items that have been damaged as a result of incorrect or negligent use by the user.
Price
The applicable prices are those shown on the website on the date of the order. The prices listed for each product include VAT (Value Added Tax). The amount of the delivery charges is shown to the customer in detail at the time they place their order.
www.best-breathe.com reserves the right to make any changes it deems appropriate at any time and without prior notice, and may update products and prices – even on a daily basis – in line with new developments as they arise.
Product Availability
All orders are subject to product availability. Should there be any issues with supply, or if items are out of stock, you will be notified immediately and we will refund any amount you may have paid.
Payment Methods
Payment can be made by credit or debit card, or via Bizum.
Secure payment: All credit card transactions are encrypted using the SSL security protocol. The payment connection for each purchase is established directly between the cardholder and the financial institution itself.
Payment for the price and delivery charges is made at the end of the checkout process. Once payment has been completed, an email confirming the order will be sent to the user.
The user must notify www.best-breathe.com by email of any unauthorised or fraudulent charges to the card used for purchases on the Website as soon as possible, so that www.best-breathe.com can take the necessary action.
Currency and Invoice
Purchases are made in euros.
The applicable prices are those shown on the website on the date of the order. The prices listed for each product include VAT (Value Added Tax).
Returns
www.best-breathe.com does not accept returns once the product has been opened.
However, if the customer encounters any problems within 24 hours of receiving their purchase, they may contact the company to have the matter assessed on a case-by-case basis via email at comercial@best-breathe.com.
Changes
To request a size exchange, please contact the company by emailing comercial@best-breathe.com
Customer Service
- Using the form provided for this purpose on our website.
- Via the email address comercial@best-breathe.com.
How Much Do Delivery Charges Cost?
Delivery is free on the Spanish mainland.
For sales in the Balearic Islands, the cost will be €2, including VAT.
For sales in the Canary Islands, Ceuta and Melilla, please enquire.
Any customs duties arising from the importation of the products into the country or region of destination shall be borne by the BUYER; consequently, www.best-breathe.com cannot be held liable for the goods once they are at customs in your country or region. This includes both any delays resulting from the goods being held up at customs and the payment of any duties that may arise from the purchase of the items.
What are the delivery times?
The delivery time will also depend on the destination of the order and may range from 24 to 72 hours for deliveries to mainland Spain.
www.best-breathe.com does not deliver products on Saturdays, Sundays, or on national, regional or local public holidays.
Terms and Conditions of Sale
This merchant undertakes not to permit any transaction that is unlawful, or which is deemed by the credit card brands or the acquiring bank to be capable of, or likely to, damage their goodwill or adversely affect them. The following activities are prohibited under the card brands’ programmes: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder or cards.